All posts by Robert Payne

Multichannel marketing and communications professional with a proven ability to deliver award-winning campaigns that inspire action from difficult to reach and discerning audiences. • I’ve exceeded benchmarks time and again across programmatic and social media buys. • Empowered sales teams with tightly integrated lead funnels and lifecycle management solutions leveraging Salesforce.com. • Know how to craft a compelling narrative and have won over a dozen video production awards in the past 5 years. • Served on both the interactive agency and client side, and I am a highly capable sparring partner for any marketing professional whether B2B or B2C. Most recently, I helped the Georgia Department of Economic Development attract new business both domestically and in 12 strategic markets around the globe. In the 7 years I ran Georgia’s global marketing efforts, we were selected as the #1 State for Business by Site Selection magazine, and its database of site consultants, for an unprecedented 7 years in a row. Jobs and investment grew steadily YOY due to a healthy pipeline of prospects. In addition, the Department’s commitment to marketing over that same period of time grew more than 300% because the ROI was clear and measurable. I also managed a team of 5 and 4 agency relationships for interactive, pr, traditional and video production. My online marketing career started with the direction of email marketing and web campaigns for Mandalay Resort Group, resulting in several awards for creative execution and exceptional return on investment. This caught the attention of the interactive marketing company, Twelve Horses where I directed their corporate marketing, advertising, and public relations efforts, as well as provided strategic consulting for travel/tourism clients such as Park City, Heavenly Mountain Resort, and America’s Adventure Place. Leveraging my experience with media and multi-channel marketing technology, I went on to lead the marketing and branding initiatives for SAXOTECH (now NEWSCYCLE), a global provider of content management platforms, circulation systems and advertising solutions for the media industry. I’ve worked in sales, marketing, advertising and public relations for a variety of other companies, including Switchback PR & Marketing, Stoel Rives LLP, Preferred Capital Corporation and Patagonia. I have an MBA with a specialization in Marketing and a BA from Clemson University. Side hustle: My photography has appeared in countless ads, brochures, and marketing campaigns.

Phoenix, Arizona

phoenix

Was recently in Phoenix, Arizona for the Suburban Newspapers of America Fall 2011 Conference. It was nice to catch up with clients and visit with a few new prospects.

Newspapers are exploring Groupon-esque and Daily Deal strategies to further monetize their existing web presence and corresponding connection to their local communities. There were some interesting approaches that are delivering strong ROIs and capturing solid customer data.

The conference was held at the Tapatio Cliffs Resort. At the top of the hill there is a rather nice restaurant called Pointe of View – aptly named. Nice resort overall even if it is a $50 cab ride from the airport.

Pointe_of_View

France

France

Click here to view the larger image.

Places Visited:

  • Paris
  • Aix-en-Provence
  • Pourrières 
  • Lacoste
  • Bonnieux
  • Vauvenargues
  • Maximin
  • Baume

Paris

French_Tourists

This was not my first time to Paris, so I had no interest in battling it out for a hunchback’s view of Notre Dame, or elbowing my way towards the gaze of Momma Lisa. Instead, I did the Louvre on roller skates and then spent the rest of the time poking around arrondissements, riding bikes and running on the Seine.

I threw enough Euro around to feed a small village, and www.agapesubstance.com was no exception. But it was worth every unfair conversion because, well, it is Paris and there simply is no other.

Tip: Stay in the St Germaine district.

Aix-en-Provence

Provence

After a few wonderful days in Paris it was off on the train to Aix-en-Provence where a rental car was commandeered and put in to perpetual motion around one particular roundabout. Signs for Marseilles, Aix and Avignon passed by repeatedly. The Earth traveled around the sun and then the car was shot in to the gravitational pull of another roundabout.

Tip 1: Get a rental car with GPS, roadmap and a guide book specific to the Provence region.

Tip 2: Always be clear about what side of Aix you are leaving from and relate it to where you are going. Highway exits where you can turn around are not as predominant as they are in the U.S.

Tip 3: There is a parking garage on the south end of town as you enter – use it.

Tip 4: Musée Granet is worth a visit to get a good understanding of what life was like in Aix in the early days, as well as see some of the works of Cézanne, Picasso and others.

Pourrières

Eventually a village with a name that stands for putrid or rotten flesh appeared in the headlights. The Romans obliterated a few testy Galls at the base of Saint-Victoire in 100 B.C. Unfortunately Cézanne was not alive yet to catalogue the blow by blow, but apparently they started to stink up the place and the name Pourrières was born.

 

Tip: There is no reason to stay in Pourrières but there are some great vineyards to visit in close proximity, and the trailhead to hike Saint-Victoire is nearby.

Lacoste & Bonnieux

Biking

The Marquis de Sade called this area home and settled in a little
hilltop village called Lacoste. Interestingly enough, the Savannah College of Art and Design recently did as well. The best route to the ruins is walking through the village. His chateau also serves as a museum of modern art and there are some provocative sculptures and installations.

The nearby village of Bonnieux is also well worth a visit if not simply for lunch and a stroll to the top of the hill.

Tip: There is great road and mountain biking in this area.

Vauvenargues

Vauvenargues

Picasso purchased a not-so-shabby chateau in the nearby village of
Vauvenargues; in fact, he’s buried on the grounds. I know, I know, he’s gotten to be a bit of a cliché, but it is for good reason. The man was a master of many mediums, and you will certainly appreciate them here.

Tip: You must schedule a tour ahead of time as they do fill up.

Maximin

Baum

If you want to look headlong in to Mary Magdalene’s eye sockets then this is the town to visit. I’m not buying the oarless floating boat fable, but it is purported to be Jesus’s very mother that is entombed at the Basilique, which was constructed in the 1200s. The religious fervor extends not only to the beautiful architecture of this cathedral but also to the Sainte-Baume mountains where you will find a spirited walk up to a cave containing another place of worship. The views are gorgeous and granite is all around.

Tip: Another 1.5 km from the cave and you are presented with panoramic views of the Mediterranean.

Wine

I regret not having made it to Arles, Avignon, Cassis, and about a billion other places, but I think we often forget to actually relax on our vacations. I did not forget. Keep in mind there are some wonderful wineries in the Provence region, and plenty of cafes and street corners to sit back and soak it all in.

Final Note

Upon returning to Paris, I was struck by the deep connection to America. Not only are there prominent statues, for example, of Washington and Jefferson, but we share many common bonds when it comes to revolution, liberty and education. In the 1800s many Americans traveled to Paris and the Sarbonne to learn more about medicine and architecture. The Brooklyn Bridge and a myriad of medical procedures wouldn’t exist without the French. Chances are we would not have won the Revolutionary War without them.

So any of you still eating freedom fries, get over it.

Audience Engagement

Customer_Self_Service

When you embark upon a professional path or pursue a particular degree in school, you never know where it might lead. When I decided to specialize in marketing while working on my MBA, I never thought in a million years that I would eventually need to learn the features and functionalities of newspaper circulation systems.

Recently, I produced a new Circulation brochure for my company, which involved peeling back the layers on technology that before was very foreign to me. It turned out to be much more than I expected.

I know, you’re thinking, isn’t the printed newspaper going away? The answer is – not any time soon. Even if they did, these technology platforms are designed to handle partnerships and distribution patterns for a variety of different printed products. They also provide things like automated customer service communications, business analytics, postal data, PCI compliance and so much more.

Regardless, these systems are being further developed to handle increasingly more sophisticated data sets, segmentation and integration with other systems. Many newspapers are already powering their tablet subscriptions with their printed circulation systems. Start cross-pollinating these interactions and you have a much more holistic view of your audience.

It’s more than Circulation, it’s Audience Engagement.