A while back you might recall a blog post I did on improvisation for business training with Mike Bonifer. The entire Twelve Horses organization had the opportunity to take part in some very informative and thought provoking workshops, scheduled over the course of several weeks, which were designed to push us outside of our comfort zones and approach business strategy and brainstorming in a different way. I think I can speak for everyone that participated when I say, we walked away energized and enlightened.

This Thursday Mike will join Stanley Hainsworth on stage at The Depot in downtown Salt Lake City for a branding symposium focused on how to translate and transform brands online. If you are wondering whether you’ll enjoy it, I can promise you that it will be like a conference, but thankfully not a conference.

Building up to the event, Mike took some time to talk with the UtahPulse about some of what you might expect from attending. Here is the interview in its entirety, but you might prefer to listen to the podcast recording on their website.

Brand Evolution: Mike Bonifer

Any good businessperson should be able to improvise. The best improvisers are good listeners. So says Mike Bonifer, author of Game Changers and co-founder of a company by the same name. “I think it all begins with an understanding that we are brands who perform for the marketplace. Everyone has a vested interest in listening.”

Bonifer says the immediacy of today’s business environment, with blogs, microblogs and social networking, makes being able to improvise important. “Let’s just contrast it with scripting. Scripted behaviors are, by their very nature, about something you want to happen, and it’s almost like you envision it and you write about it after the fact. Stories and the narrative form are designed to chronicle something that’s already happened. So, you’re imagining that something has already happened, and then you go out with the script and try to make it come true.”

Bonifer says that game plan worked when the communication channels available were limited, but no more. “With things happening so quickly today, there is no time to script for every scenario, and by the time you’ve scripted to accommodate a certain scenario, that scenario has already evolved and changed. The script is no longer applicable. What do you do? You improvise your narrative, and improvisation is the discipline that lets you do that in a way that makes it not just random and ad-hoc, but disciplined and focused.”

If you want an example of businesses that are well suited for an improvisational environment, Bonifer says you need look no farther than Silicon Valley. “I think they understand that there is no dishonor is failure, and there is a tremendous amount of learning that comes with it. That’s why you see venture capitalists step up to the plate repeatedly with people that tried to launch an application or product and have failed, but there’s been a lot of learning and there’s been progress through the effort.”

Contrast the nimbleness of Silicon Valley with companies that are rooted in the industrial age. Bonifer says all companies are discovering the need to be more agile and more improvisational. “On one end you have silicon valley and the technology and media companies that are constantly renewing their relationship with the marketplace. On the other hand you have companies that have been selling the same product since the turn of the century and don’t see a real reason to rock the boat, or don’t see it until it’s too late.”

On Thursday, November 13th our CEO, David LaPlante will be speaking with Stanley Hainsworth and Mike Bonifer at BrandEvolution, a quarter-day symposium focused on how to translate and transform brands online. The event is being held in downtown Salt Lake City at The Depot. You can register here. 

Stanley was recently interviewed by UtahPulse.com about his experience working with brands like Starbucks, Nike and Lego, as well as his new direction running his own company, Tether Inc. Here is the text interview (below) in its entirety, and you can listen to the podcast interview here at UtahPulse.com.

Also, if you are interested in following the speakers on Twitter or joining up with them on LinkedIn, you may do so here.

He’s overseen all of the creative aspects of Starbucks Coffee. He helped make Nike a global brand. Stanley Hainsworth, who now is the Chief Creative Officer of his own agency, Tether, says he likes to use branding to tell the story of a product. “What I love to do is be a storyteller. Looking at the brand and figuring out what the story is and figuring out from there what’s the best medium for telling that story, whether it’s a new product, a retail experience or a digital experience online, and not being constricted by any preconceptions or mediums.”

Hainsworth will bring that know-how to Brand Evolution 2008. The seminar, sponsored by Twelve Horses, aims to help businesses transform their brands to connect with customers both on and offline.

When working to tell a brand’s story, Hainsworth likes to think of the brand as a person. “The way that you wear your hair, the way that you talk, the way you act, that all defines the way that people think about you. A brand is no different. A brand is perceived in the way it communicates, and the way it looks and the way customers respond to it.”

Taking those human qualities, and using them to create a memorable experience is what it’s all about for Hainsworth. “One of my favorite projects at Nike was a shoe called Presto. It came in 17 different color combinations, it was very iconic and a beautiful shoe. We decided to do something non traditional and rented an art gallery in New York City and put the shoes on the wall and called them art. There was no branding anywhere, we put posters up around town for the “art opening,” invited art critics to the opening. We got huge press and when they shoes went on sale the next month, they sold out everywhere.”

Hainsworth says the way that designers work with products has changed radically with the increasing relevance of online marketing. “No longer are there strictly these graphic designers, or web designers or environmental designers. It’s getting mixed up and it’s really exciting. These designers are able to work in these multiple mediums.”

With millions of blogs, and websites and other online destinations, it’s hard to break through the clutter to tell a story. Hainsworth says it’s a challenge, but not impossible. “I look at everything with the arc of a story and I look at it with the viewers eyes. Whether it’s a play that you’re watching or a piece of music that you’re listening to or a piece of design that you’re looking, it all has a story. It affects is a lot, and I tend to juxtapose a lot of unexpected things together and see what will happen, where it will take me to keep it fresh and not rehash things that have been done before.”